Refund policy
Return & Refund Policy
At BubblesMore.shop, we are committed to providing quality products and excellent customer service. Please read our Return & Refund Policy carefully before placing an order.
Return Eligibility
- Returns are accepted within 7 days of the delivery date.
- Items must be unused, unworn, and in their original packaging with all tags and accessories included.
- A valid proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned:
- Used, washed, or damaged products caused by customer misuse.
- Personal care, hygiene, or beauty products that have been opened or used.
- Customized or personalized items.
- Gift cards and clearance items unless they arrive damaged or defective.
Damaged, Defective, or Wrong Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. Include:
- Your order number.
- Clear photos of the product.
- Photos of the packaging.
After verification, we will arrange a replacement or a full refund at no additional cost.
Refunds
- Refunds are processed only after the returned item has been received and inspected, or after verification of a damaged or incorrect product.
- Approved refunds will be issued to the original payment method within 5–7 business days. Processing times may vary depending on your bank or payment provider.
Return Shipping
- If the return is due to our error (wrong, damaged, or defective item), we will bear the return shipping cost.
- For all other approved returns, the customer is responsible for the return shipping charges unless otherwise stated.
Order Cancellation
- Orders may be cancelled within 24 hours of placement or before they are shipped, whichever occurs first.
- Once an order has been been shipped, it cannot be cancelled.
Contact Us
If you need assistance with a return or refund, please contact us through the Contact Us page on BubblesMore.shop. We aim to respond to all requests within 24–48 business hours.