Refund policy


Return & Refund Policy

At BubblesMore.shop, we are committed to providing quality products and excellent customer service. Please read our Return & Refund Policy carefully before placing an order.

Return Eligibility

  • Returns are accepted within 7 days of the delivery date.
  • Items must be unused, unworn, and in their original packaging with all tags and accessories included.
  • A valid proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned:

  • Used, washed, or damaged products caused by customer misuse.
  • Personal care, hygiene, or beauty products that have been opened or used.
  • Customized or personalized items.
  • Gift cards and clearance items unless they arrive damaged or defective.

Damaged, Defective, or Wrong Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. Include:

  • Your order number.
  • Clear photos of the product.
  • Photos of the packaging.

After verification, we will arrange a replacement or a full refund at no additional cost.

Refunds

  • Refunds are processed only after the returned item has been received and inspected, or after verification of a damaged or incorrect product.
  • Approved refunds will be issued to the original payment method within 5–7 business days. Processing times may vary depending on your bank or payment provider.

Return Shipping

  • If the return is due to our error (wrong, damaged, or defective item), we will bear the return shipping cost.
  • For all other approved returns, the customer is responsible for the return shipping charges unless otherwise stated.

Order Cancellation

  • Orders may be cancelled within 24 hours of placement or before they are shipped, whichever occurs first.
  • Once an order has been been shipped, it cannot be cancelled.

Contact Us

If you need assistance with a return or refund, please contact us through the Contact Us page on BubblesMore.shop. We aim to respond to all requests within 24–48 business hours.